Tenstorrent’s commitment to quality is critical to our mission of advancing technology and delivering value to our customers with transparency and open-source collaboration being foundational parts of our DNA. We recognize that innovation can come with challenges, and we learn from our experiences to improve.
Our Quality Policy reflects our strategic vision and ensures that we meet and exceed the expectations of our customers and stakeholders. This policy guides our actions and decisions, fostering a culture of excellence and continuous advancement. Our Quality Management System (QMS) is aligned with the requirements of ISO 9001, and we select manufacturing partners that are also ISO 9001 certified to ensure that our people, processes, and systems consistently meet the highest standards.
The following objectives reflect our dedication to quality, innovation, and customer satisfaction, ensuring that we remain at the forefront of the AI compute industry:
- Be a leader in delivering cost-effective, scalable, reliable, safe and secure AI compute solutions
- Make software available for open-source download and enable community contributions
- Provide several channels for customer feedback and continuous improvement
- Ensure that all our products meet all applicable laws and regulatory requirements and strive to meet or exceed all customer needs.
- Foster a culture of excellence by hiring world-class talent
- Consistently meet the highest standards through strategic partnerships with ‘best-in-class’ manufacturing organizations
- Regularly review and update our Quality Management System to ensure consistency with the Quality Objectives
By adhering to these principles and objectives, Tenstorrent ensures that quality remains at the forefront of our operations, driving us towards our mission of delivering high-performance solutions to our customers, while fostering a collaborative and transparent work environment.